00922nam a22001817a 450000500170000004000360001708200170005310000310007024501340010126000350023530000370027050001560030750000530046350000460051650200550056254600120061765001110062920260601142454.0 cRiphah International University a658.382bNOO aNoor ul Ain Javeed (62627) aImpact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality aIslamabadb(unpublished)c2026 aix, 71 p.b: ill.c; 30 cm.e+CD aSubmitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences. aIncludes bibliographical references and appendix aThesis supervisor: Muhammad Saif ul Islam aThesis (MS)--Riphah International University, 2026 aEnglish aHealthcare managementvCommunication qualityvPatient satisfactionvHospital servicesvPatient stressvFMS