TY  - BOOK
AU  - Noor ul Ain Javeed (62627)
TI  - Impact of waiting time on patient satisfaction, the mediating role of patient stress and moderating role of communication quality
U1  - 658.382 
PY  - 2026///
CY  - Islamabad
PB  - (unpublished)
KW  - Healthcare management
KW  - Communication quality
KW  - Patient satisfaction
KW  - Hospital services
KW  - Patient stress
KW  - FMS
N1  - Submitted in partial fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences; Includes bibliographical references and appendix; Thesis supervisor: Muhammad Saif ul Islam; Thesis (MS)--Riphah International University, 2026
ER  -