TY - BOOK AU - Hayes, David K TI - Hotel operations management SN - 0131711490 (hb) U1 - 647.94068 PY - 2007/// CY - New Jersey PB - Preason Education KW - Hospitality management KW - Hotel management KW - Technological issues KW - Operations issuses KW - Accounting issues KW - Economics issues KW - Marketing issues KW - RIHCA N1 - Includes bibliographical references, glossary and index ER -