: hospitality case studies in leadership, ethics, employee relations and external relations Fisher, William P. Ph.D. creator text United States of America The american Hotel & Lodging Educational Institute 2010 monographic x, 128 p. ; 22.3 cm. Hospitality management Leadership Hotel administration Employee relations Business ethics Case studies Decision making External relations RIHCA 647.94068 FIS 9780866123617 (pbk) 20260518162745.0