00569nam a22001337a 450000500170000002000240001708200160004110000440005724500410010126000630014230000330020550000430023865001540028120260518120259.0  a9780131860094 (pbk)  a395.52bCHA  aChaney, Lillian H. aJeanette S. Martin  aIntercultural business communication  aUnited States of AmericabPrentice Hall of Educationc2011  axv, 301 p.b: ill.c; 23 cm.  aInclude glossary, appendix and index.   aBusiness managementaBusiness communicationvBusiness etiquette vBusiness grammar vBusiness customsvGlobal businessvCultural shockvRSBMvGLB-LHR