Robert Taggart <br/><br/>
Meet your customers needs  : workbook 2 

 - United States of America  Thomson Learning  2006 
 - 3 v., iv, 67 p.  : ill.  ; 25 cm. 
<br/><br/> Includes appendix. 
<br/><br/><label>ISBN: </label>9781423950684 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Marketing--Customer needs--Customer service--Consumer behavior--Marketing communication--Customer care--RSBM
<br/><br/><label>Dewey Class. No.: </label>658.812  / MEE