Woods, Robert H. Judy Z. King

Leadership and management in the hospitality industry - Michigan American Hotel & Lodging Educational Institute 2010 - xii, 374 p. : ill. ; 23 cm.

Includes index.

9780866123471 (pbk)


Hospitality management
Hospitality industry--Employee empowerment--Organizational change--Quality management--Conflict management--Workplace diversity--Team management--RIHCA

647.94068 / WOO