00589nam a22001337a 450000500170000002000240001708200190004110000350006024500580009526000670015330000350022050000200025565001800027520260807165248.0  a9780866123471 (pbk)  a647.94068bWOO  aWoods, Robert H.aJudy Z. King  aLeadership and management in the hospitality industry  aMichiganbAmerican Hotel & Lodging Educational Institutec2010  axii, 374 p. b: ill.c; 23 cm.  aIncludes index.  aHospitality managementaHospitality industryvEmployee empowermentvOrganizational changevQuality managementvConflict managementvWorkplace diversityvTeam managementvRIHCA