Berger, Florence Judi Brownell

Organizational behavior for the hospitality industry - United States of America Pearson Education, Inc. 2009 - xvii, 425 p. : ill. ; 24 cm.

Includes index.

9780132447379 (hb)


Hospitality industry
Management--Organizational Behavior--Hospitality Management--Customer Service--Staff Development--Leadership--RIHCA

647.94068 / BER