TY - BOOK AU - Wagen, Lynn Van Der TI - Supervision and leadership in tourism and hospitality: SN - 9780304706860 (pbk) U1 - 647.94068 PY - 1998/// CY - United Kingdom PB - Cengage Learning EMEA KW - Hospitality management KW - Hospitality industry KW - Staff management KW - Loyalty marketing KW - Human resources KW - Public relation KW - Tourism N1 - Includes bibliographical references and index. ER -