TY - BOOK AU - Langford, Beverly Y TI - The etiquette edge: : the unspoken rules for business success SN - 0814472427 (pbk) U1 - 395.52 PY - 2005/// CY - New York PB - American Management Association KW - Social sciences KW - Business etiquette KW - Develop gratitude attitude KW - Side business KW - Work barriers KW - Avoid gossip KW - Credibility KW - RSBM N1 - Includes bibliographical references and index ER -