TY  - BOOK
AU  - Astroff, Milton T.
TI  - Convention management and service
SN  - 9780866123563 (pbk)
U1  - 658.403 
PY  - 2011///
CY  - United States of America
PB  - The American Hotel & Lodging Education Institute
KW  - Convention management
KW  - Hospitality industry
KW  - Customer service
KW  - Event organization
KW  - Hospitality services
KW  - Event logistics
KW  - Convention planning
KW  - RIHCA
KW  - RSBM
N1  - Includes appendix and index
ER  -