TY - BOOK AU - Fernie, John TI - Principles of retailing SN - 9780750647038 (pbk) U1 - 658.87 PY - 2004/// CY - Amsterdam PB - Elsevier Butterworth Heinemann KW - Retail Management KW - Marketing KW - Retail trade KW - Merchandising KW - Store management KW - Consumer behavior KW - Sales management KW - Distribution channels KW - Customer service KW - RSBM N1 - Includes summary, review question, references and index ER -