00545nam a22001337a 450000500170000002000230001708200170004010000230005724500430008026000530012330000390017650000330021565001630024820260623122105.0  a9780070068995 (hb)  a658.562bBOX  aBoxwell, Robert J.  aBenchmarking for competitive advantage  aUnited States of AmericabMcGraw-Hill Inc.c1994  a44 p. b: ill., Col.,c; 15.7 cm.   aIncludes index and appendix.  aManagement sciencesaBenchmarkingvOrganizational effectivenessvIndustry associationvData collectionvQuality awardvPerformancevCompetitionvRSBMvGLB-LHR