00521nam a22001217a 450000500170000002000230001708200170004010000590005724500670011626000490018330000230023265001440025520260620155357.0  a9780786866021 (hb)  a658.314bLUN  aLundin, Stephen C. Ph.D.aHarry PaulaJohn Christensen  aFish !b: a remarkable way tp boost morale and improve results  aUnited States of AmericabWarner Booksc1995  a110 p.c; 21.5 cm.  aEmployee motivationaOrganizational behaviorvEmployee engagementvCustomer servicevPositive attitudevCorporate culturevLeadershipvRSBM