Health literacy and patient empowerment as drivers of loyalty in healthcare the moderating role of patient satisfaction - Ehtisham Ul Haq (63068) (Islamabad (unpublished), 2026)
Submitted in fulfilment of the requirements for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences.
Includes bibliographical references and appendix
Thesis supervisor: Dr. Muhammad Saif ul Islam
Thesis (MS)--Riphah International University, 2026
English
Keywords: Healthcare management -- Hospital management -- Moderated mediation -- Patient empowerment -- Health literacy -- FMS