Parmenter, David <br/><br/>
Key performance indicators  : developing, implementing, and using winning KPIs 

 - USA  John Wiley & Sons  2010 
 - xix, 299 p.  : ill.  ; 23.5 cm. 
<br/><br/> Includes appendix, table and index 
<br/><br/><label>ISBN: </label>9780470545157 (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Better strategic alignment<br/>Greater accountability--Key Performance Indicators (KPIs)--Performance Measurement--Strategic Alignment--Balanced Scorecard--Continuous Improvement--Accountability--RSBM
<br/><br/><label>Dewey Class. No.: </label>658.4013  / PAR