TY  - BOOK
AU  - Parmenter, David
TI  - Key performance indicators: : developing, implementing, and using winning KPIs
SN  - 9780470545157 (hb)
U1  - 658.4013 
PY  - 2010///
CY  - USA
PB  - John Wiley & Sons
KW  - Better strategic alignment
KW  - Greater accountability
KW  - Key Performance Indicators (KPIs)
KW  - Performance Measurement
KW  - Strategic Alignment
KW  - Balanced Scorecard
KW  - Continuous Improvement
KW  - Accountability
KW  - RSBM
N1  - Includes appendix, table and index
ER  -