TY - BOOK AU - Phillips, Jack J. TI - Managing talent retention: : an roi approach SN - 9780470375952 (hb) U1 - 658.314 PY - 2009/// CY - United States of America PB - John Wiley & Sons, Inc. KW - Human resource management KW - Personnel management KW - Employee retention KW - Human resources KW - Employee motivation KW - Workforce management KW - Staff retention KW - RSBM N1 - Includes index ER -