Evans, James R. William M. Lindsay

The management and control of quality - Singapore Thomson 2005 - xxii, 760+A-1,I-20 p. : ill. ; 25 cm. +CD

Includes bibliography, appendix and index.

9780324225037 (pbk)


Total quality management
Management sciences
Business management--Quality Assurance--Continuous Improvement--Process Improvement--Performance Measurement--Six Sigma--RSBM

658.562 / EVA