TY  - BOOK
AU  - Gibson, Philip
TI  - Cruise operations management: : hospitality perspectives
SN  - 9780415699532 (pbk)
U1  - 387.542068 
PY  - 2012///
CY  - New York
PB  - Routledge Taylor & Francis Group
KW  - Management sciences
KW  - Operations management
KW  - Hospitality management
KW  - Customer services
KW  - Marketing actions
KW  - Cruise operators
KW  - Planning
KW  - Cruising
KW  - RSBM
N1  - Includes bibliographical references and index
ER  -