TY - BOOK AU - Collins, Verité Reily TI - Becoming a tour guide: : the principles of guiding and site interpretation SN - 9780826447880 (pbk) U1 - 338.4741 PY - 2002/// CY - New York PB - Continuum KW - Hospitality management KW - Tour operators KW - Heritage interpretation KW - Storytelling tourism KW - Guiding techniques KW - Tour management KW - Tourism education KW - RSBM N1 - Includes glossary and index ER -