00585nam a22001697a 4500 20260707152326.0 9781292020037 (pbk) 647.940688 KOT Kotler, Philip R John T. Bowen James Makens Marketing for hospitality and tourism USA Pearson 2014 ii, 629 p. : ill. ; 27.5 cm. Includes index Hospitality and Tourism Management Customer relationship management (CRM) Destination marketing Tourism promotion Market segmentation RSBM BK 0 0 0 0 GGL GGL 2026-07-07 Gift 0 647.940688 KOT 122478 2026-07-07 14:28:41 1 2026-07-07 BK 0 0 0 0 GGL GGL 2026-07-07 Gift 0 647.940688 KOT 122479 2026-07-07 14:30:02 2 2026-07-07 BK 62855 62855