00558nam a22001337a 450000500170000002000230001708200160004010000160005624500840007226000470015630000360020350000320023965001530027120260713125011.0  a9780814416174 (hb)  a658.85bHAN  aHanan, Mack  aConsultative selling b: the Hanan formula for high-margin sales at high levels  aUSAbAmerican Management Associationc2011  axxiii, 232 p.b: ill.c; 24 cm.  aIncludes appendix and index  aConsultative sellingaMarketingvSales managementvProfessional sellingvHigh-margin salesvSolution sellingvCustomer relationship managementvRSBM