Philip Kotler John T. Bowen James C. Makens Seyhmus Baloglu

Marketing for hospitality and tourism - Malaysia Pearson 2017 - 680 p. : ill. ; 27.5 cm.

Includes glossary and index

9781292156156 (pbk)


Hospitality Management
Tourism Management--Hotel management--Food and beverage management--Hotel marketing--Hospitality leadership--Service quality--Customer satisfaction--Hotel accounting--RICH

338.4791 / MAR