TY - BOOK AU - Philip Kotler TI - Marketing for hospitality and tourism SN - 9781292156156 (pbk) U1 - 338.4791 PY - 2017/// CY - Malaysia PB - Pearson KW - Hospitality Management KW - Tourism Management KW - Hotel management KW - Food and beverage management KW - Hotel marketing KW - Hospitality leadership KW - Service quality KW - Customer satisfaction KW - Hotel accounting KW - RICH N1 - Includes glossary and index ER -