TY - BOOK AU - Walker, John R. TI - The restaurant: : from concept to operation SN - 9780471740575 (hb) U1 - 647.95068 PY - 2008/// CY - USA PB - John Wiley KW - Hospitality Management KW - Restaurant Management KW - Restaurant entrepreneurship KW - Quality management KW - Restaurant finance KW - Beverage management KW - Customer service KW - Human resource management KW - RICH N1 - Includes glossary and index ER -