Emotional labor in the 21st century
: diverse perspectives on emotion regulation at work
Alicia A. Grandey (editor) James M. Diefendorff (editor) Deborah E. Rupp (editor)
creator
text
New York
Routledge Taylor and Francis Group
2013
monographic
xix, 323 p. : ill. ; 23.3 cm.
Includes index.
Management sciences Organizational behaviour
Organization influence
Interpersonal dealing
Emotion regulation
Emotions research
Motivation
RSBM
331.256 EMO
9781848729490 (hb)
20260716130414.0