TY  - BOOK
AU  - Abraham Pizam (chief editor)
TI  - International encyclopedia of hospitality management
SN  - 9780750659963 (hb)
U1  - 647.94068 
PY  - 2005///
CY  - UK
PB  - Elsevier Butterworth Heinemann
KW  - Hospitality management—Encyclopedias
KW  - Foodservice management
KW  - Revenue management
KW  - Customer service
KW  - Information technology
KW  - Accounting and finance
KW  - Marketing
KW  - RSBM
N1  - Includes index and reference
ER  -