TY  - BOOK
AU  - Renu Agarwal (editor)
TI  - The handbook of service innovation
SN  - 9781447165897 (hb)
U1  - 658.5 
PY  - 2015///
CY  -  London
PB  - Springer
KW  - Management sciences
KW  - Operations Management
KW  - Production management
KW  - Industrial Organization
KW  - Engineering economy
KW  - Service innovation
KW  - Business services
KW  - RSBM
N1  - Includes bibliographical references
ER  -