TY - BOOK AU - Theodosius, Catherine TI - Emotional labour in health care: : the unmanaged heart of nursing SN - 9780415409544 (pbk) U1 - 610.73 PY - 2008/// CY - United States of America PB - Routledge KW - Allied Health sciences KW - Nurses psychology KW - Professional practice KW - Occupational stress KW - Nursing ethics KW - Patient care KW - Caring KW - RCR&AHS N1 - Includes bibliographical references and index ER -