TY - BOOK AU - Winters, Anne TI - The official book of electronic etiquette SN - 9780971064416 (hb) U1 - 395.5 PY - 2003/// CY - United States of America PB - Penmark Publishing KW - Management sciences KW - Etiquettes KW - Digital manners KW - Printer protocol KW - Public place KW - Courtesy KW - RSBM N1 - Includes index ER -