J. A. Mazanec (editor)
Consumer psychology of tourism, hospitality and leisure
- UK CABI Publishing 2001
- 2 v., xii, 351 p. : ill . ; 24 cm.
Includes bibliographical references and index.
0851995357 (V 2 hb)
Psychology
Tourism psychological aspects--Customer satisfaction--Consumer behaviour --Measuring attitudes --Hospitality industry--Leisure behavior--Heritage issues--RICPP
338.4791 / CON