00585nam a22001337a 450000500170000002000240001708200200004110000340006124500710009526000650016630000400023150000250027165001550029620260729170953.0  a9780472031795 (pbk)  a428.880647bPER  aPersiani, RobinaRandi Reppen  aEnjoy your stayb: English for the hospitality and travel industry  aUnited States of AmericabUniversity of Michigan Pressc2007  axii, 145 p.c; 28 cm.b; ill.e+CD.  aIncludes appendixes.  aLanguage and linguisticsaHospitality EnglishvLanguage terminologyvTelephone etiquettevCultural awarenessvLocal informationvEnglish grammarvRILL