TY - BOOK AU - Diener, Michele L. TI - High performance hospitality: : sustainable hotel case studies SN - 9780866123419 (pbk) U1 - 647.94 PY - 2009/// CY - United States of America PB - American Hotel & Lodging Educational Foundation KW - Hospitality management KW - Hotel case studies KW - Environmental management KW - Sustainable tourism KW - Hotels management KW - Hospitality industry KW - Hotel operations KW - RIHCA N1 - Includes appendix and glossary ER -