TY - BOOK AU - Wood, Roy C. TI - Hospitality management: : a brief introduction SN - 9781446246955 (pbk) U1 - 647.94 PY - 2015/// CY - London PB - Sage Publications KW - Hospitality management KW - Hospitality industry KW - Operations management KW - Revenue management KW - Customer experience KW - Hotel management KW - Hospitality sectors KW - RIHCA N1 - Includes bibliographical references and index ER -