00638nam a22001457a 450000500170000002000240001702000150004108200180005610000190007424500780009326000670017130000340023850000510027265001690032320260729164338.0  a9780852929582 (pbk)  a0852929587  a658.3124bCAP  aCaplan, Janice  aCoaching for the futureb: how smart companies use coaching and mentoring  aLondonbChartered Institute of Personnel and Developmentc2003  axii, 177 p.b: ill.c; 24 cm.  aIncludes bibliographical references and index.  aPsychologyaBusiness coachingvPerformance improvementvLeadership developmentvCoaching relationshipvMentoring programsvTalent managementvCoaching modelsvRICPP