TY  - BOOK
AU  - The Culinary institute of America
TI  - Remarkable services
SN  - 9781118116876 (pbk)
U1  - 647.95068 
PY  - 2014///
CY  - United States of America
PB  - John Wiley & Sons, Inc.
KW  - Hospitality management
KW  - Customer service
KW  - Food service management
KW  - Restaurant service
KW  - Beverage service
KW  - Guest relations
KW  - Table service
KW  - RIHCA
N1  - Includes appendix, bibliography and index
ER  -