00646nam a22001697a 4500 20260802171221.0 9780470177143 (pbk) 647.94068 HOT Michael J. O'Fallon (editor) Denney G. Rutherford Hotel management and operations New Jersey John Wiley & Sons, Inc. 2011 xviii, 494 p. : ill. ; 23.8 cm. Includes bibliographical references and index. Hospitality management Hospitality industry Tourism management Hospitality leadership Hotel management Customer service Hotel operations RIHCA BK 0 0 0 0 GGL GGL 2026-07-29 Gift 0 647.94068 HOT 122561 2026-07-29 12:59:37 1 2026-07-29 BK 63320 63320