00533nam a22001457a 450000500170000002000230001702000150004008200190005510000380007424500520011226000440016430000340020850000330024265001120027520260802171523.0  a9780132059671 (hb)  a0132059673  a647.94068bVAL  aVallen, Gary K.aJerome J. Vallen10aCheck-in check-outb: managing hotel operations  aNew JerseybPearson Prentice Hallc2009  axvi, 604 p.b: ill.c; 26 cm.  aIncludes glossary and index.  aManagement sciencesaHotel operationsvHotel technologyvMarketing planvTravel marketvReservations vRSBM