TY - BOOK AU - Vallen, Gary K. TI - Check-in check-out: : managing hotel operations SN - 9780132059671 (hb) U1 - 647.94068 PY - 2009/// CY - New Jersey PB - Pearson Prentice Hall KW - Management sciences KW - Hotel operations KW - Hotel technology KW - Marketing plan KW - Travel market KW - Reservations KW - RSBM N1 - Includes glossary and index ER -