00757nam a22001697a 450000500170000002000240001708200170004110000340005824501120009226000370020430000310024150000230027265001610029594200070045695201070046399900170057020260807114729.0  a9780955262944 (pbk)  a650.144bLEW  aLewis, AnnetteaJoe McDermott  aWinning at customer services and call centre job interviewsb: including answers to the interview questions  aLondonbAnson Reed Limitedc2006  a218 p.b: ill.c; 23.2 cm.  aIncludes appendix.  aManagement sciencesaJob interviewsvEmployment interviewingvCommunication skillsvCareer developmentvCustomer servicevInterview skillsvJob searchvRSBM  cBK  00104070aGGLbGGLd2026-08-06eGiftl0o650.144 LEWp122992r2026-08-06 18:04:43t1w2026-08-06yBK  c63549d63549