TY  - BOOK
AU  - Tesone, D.V
TI  - Supervision skills for the service industry: : how to do it
SN  - 9780131100954 (pbk)
U1  - 658.302 
PY  - 2005///
CY  - New Jersey
PB  - Pearson Education 
KW  - Management sciences
KW  - Service industry
KW  - Service development
KW  - Marketing strategies
KW  - Service supervision
KW  - Leaderships ethics
KW  - Hospitality industry
KW  - RSBM
N1  - Includes bibliographical references and index
ER  -