00718nam a22001697a 450000500170000002000240001708200170004110000160005824500640007426000410013830000330017950000510021265001540026394200070041795201070042499900170053120260819155254.0 a9780131100954 (pbk) a658.302bTES aTesone, D.V aSupervision skills for the service industryb: how to do it aNew JerseybPearson Education c2005 ax,161 p.b: ill.c; 25.5 cm. aIncludes bibliographical references and index. aManagement sciencesaService industryvService developmentvMarketing strategiesvService supervisionvLeaderships ethicsvHospitality industryvRSBM cBK 00104070aGGLbGGLd2026-08-11eGiftl0o658.302 TESp123160r2026-08-11 11:59:00t1w2026-08-11yBK c63632d63632