Wacker, Mary B. Lori L. Silverman
Stories trainers tell : 55 ready-to-use stories to make training stick
- San Franscisco John Wiley & Sons Inc. 2003
- xxxiii, 398 p. : ill. ; 23.5 cm.
includes index.
9780787978426 (pbk)
Management sciences
Leadership training--Incorporating stories--Customer service--Communication--Storytelling--Ethics--RSBM
658.3124 / WAC