TY  - BOOK
AU  - Wacker,Mary B.
TI  - Stories trainers tell: : 55 ready-to-use stories to make training stick
SN  - 9780787978426 (pbk)
U1  - 658.3124 
PY  - 2003///
CY  - San Franscisco
PB  - John Wiley & Sons Inc.
KW  - Management sciences
KW  - Leadership training
KW  - Incorporating stories
KW  - Customer service
KW  - Communication
KW  - Storytelling
KW  - Ethics
KW  - RSBM
N1  - includes index
ER  -