Huyton, Jeremy Sue Baker

Case studies in rooms operations and management - Australia Hospitality Press 2001 - xi, 347 p. : ill. ; 24 cm.

Includes index.

9781862504820 (pbk)


Hospitality management
Room management--Cultural misunderstandings--Maintenance management--Building management--Customer satisfaction--Room division--Case study--RIHCA

647.94 / HUY