Huyton, Jeremy Sue Baker
Case studies in rooms operations and management
- Australia Hospitality Press 2001
- xi, 347 p. : ill. ; 24 cm.
Includes index.
9781862504820 (pbk)
Hospitality management
Room management--Cultural misunderstandings--Maintenance management--Building management--Customer satisfaction--Room division--Case study--RIHCA
647.94 / HUY