TY  - BOOK
AU  - Cochran, Craig
TI  - Problem solving in plain English
SN  - 9781932828306 (pbk)
U1  - 658.403 
PY  - 2010///
CY  - California
PB  - Paton Professional 
KW  - Management sciences
KW  - Problem solving
KW  - Business disruption
KW  - Problem statement
KW  - Corrective action
KW  - Current process
KW  - Problem causes
KW  - Action plan
KW  - RSBM
N1  - Includes appendix
ER  -