TY - BOOK AU - McDonald, Malcolm TI - Key account management: : the definitive guide SN - 9780750662468 (pbk) U1 - 658.804 PY - 2007/// CY - USA PB - Butterworth-Heinemann KW - Management sciences KW - Account management KW - Marketing strategies KW - Corporate strategy KW - Risk management KW - Business markets KW - Manager skills KW - RSBM N1 - Includes index ER -