TY - BOOK AU - Morrison, Alastair M TI - Hospitality and tourism marketing SN - 9781435486867 (pbk) U1 - 647.94068 PY - 2010/// CY - Asustralia PB - Delmar Cengage Learning KW - Hospitality management KW - Hotel marketing KW - Tourism management KW - Marketing strategy KW - Tourism marketing KW - Customer service KW - Travel marketing KW - RIHCA N1 - Includes appendix glossary and index ER -